TRAFFIC CUTS
Access to Kobetamendi will be restricted by Local Police and non authorized vehicle will be allowed to get in.

HOW TO GET TO THE CONCERT VENUE
Bilbao City Council has provided free buses leaving from Termibus (near the old Bilbao Exhibition Center and San Mamés football stadium), and from the BEC! (Baracaldo Exhibition Center, where one of the parkings of the Festival is located). Only people with the Festival ticket will be allowed to take these buses.

Taxis will also be allowed to enter the concert venue in Kobetamendi.

¿WHEN WIL THE CAMPING AREA BE OPENED?
Camping area will be opened on Thursday 19th July at 12.00h and will be opened until Sunday 22th of July at 14.00h. The acquisition of any of the Kobetasonik tickets includes the right for camping at any moment during the dates indicated in the access wristband. It is not allowed to enter food or drinks in the concert venue. The camping area has a limited capacity.

¿WHAT TIME WILL THE DOORS BE OPENED?
The Festival venue will open its doors at 16:00h on the 20th, and 21th of July.

KOBNETASONIK FESTIVAL STAGES
All the music at the Kobetasonik will be in three main areas: two main stages and the DJs tent area. We suggest you to have a look around the concert venue in order to know where the different services are located. 

TICKETS FOR WRISTBANDES
It will be possible to get tickets for the Kobetasonik in advance trough the BBK or in the sale spots provided for such purpose (see “Tickets” section).

Tickets will also be bought in the Kobetasonik ticket offices during the Festival time from13.00h to 01:00h. The prices in the ticket office will be slightly higher than the tickets purchased in advance.

Both tickets purchased in advance as well as those bought during the Festival, will have to be exchanged for wristbands in the ticket offices located at the entrance of the Festival announced as “Pulseras” (“Wristbands”).

The wristband will allow you to enter and go out as many times as you like, from your first entrance to the concert venue until 05:00h. If you go out after that time, you won´t be able to come in again until the next day even if you have a wristband.

The Organization is not responsible of the authenticity of the tickets that have not been sold at the official sale spots.

ACCREDITACIONS AND INVITATIONS
Wristbands and guests invitations will only be picked up in the accreditation house located at the entrance of the concert venue. 

HANDICAPPED AREA
At the sides of both main stages, there will be an area at the same level as the mixers designated for those people with mobility problems so that they can watch the shows. There will be also special buses for disabled people.

FOOD AND DRINKS
You will find bars in different places of the concert venue where you can buy mineral water, beer, energetic drinks, sandwiches…

If you want to buy food and drinks you will have to get previously the tickets provided for such purpose in the different boxes all around the concert venue. We suggest you not to wait to the peak hours to buy your tickets. Think in advance and get them once you get in the concert venue, you will avoid many queues.  

It is not allowed to bring food or drinks in the concert venue.

DANGEROUS OBJECTS
It is forbidden to enter the Kobetasonik with sharp, glass, metallic, easily thrown, flammable or heavy objects including food and drinks in glass containers and/or cans. At the entrance there will be a check for everyone´s security. Please, collaborate with us and come light to the Kobetasonik.

PRESERVATION OF THE AREA
Kobetasonik is located in a privileged place: Kobetamendi. This park, at the high of Kobetas, provides a fantastic view of the city of Bilbao. One of our main goals is the cleaning and preservation of this space and we hope is your concern too.

There will be garbage bins all around the concert venue. Please, use them. Bars distributed all around the area will only serve in easily recyclable plastic glasses.

WC’S
There will be chemical toilets all around the concert venue. Remember that we all will use them so try to leave them as you would like to find them.

MEDICAL SERVICES
There is an area at the entrance of the Kobetasonik for Medical Services with doctors, nurses, ambulances, emergency hospital… If you feel sick or you have suffered or witnessed any kind of accident, go there and ask for an immediate assistance. There will be also members of the civil protection service, the fire-brigade and the local police.

OFFICIAL MERCHANDISING
There will be an official Kobetasonik merchandising sale spot where you will also find material of all of the bands playing in the Festival.

MARKET
There will be a market in the concert venue where anyone will be able to get all kind of articles, from clothes to music.  .

OTHER ADVISES

• Do not forget to bring your documentation.
• If you drink, do not drive, please. There will be breath tests in the Festival surroundings.  
• Bring a cap and your sun screen, especially for the first concerts.
• Drink a lot of water in order to avoid dehydration.
• It will be hot so come with comfortable clothes and shoes.
• It is forbidden to enter the Kobetasonik with professional audio and video recorders or cameras (reflex o with telephoto lens).
Only domestic cameras without flash are allowed in.
• For security reasons, there is no luggage room in the Kobetasonik, so we suggest you
to bring only necessary and permitted things.

ACCESS
Access to Kobetasonik will only be possible by public buses leaving from Termibus and the BEC. The buses will be free and will leave every 5-10 minutes, both from the Exhibition Center and from Kobetamendi (there is a bus stop 80 meters from the Concert venue entrance) back to Bilbao. Buses will be functioning 24 hours a day and the service will be increased in the peak hours.

HOW TO GET TO BILBAO
Loiu Bilbao airport (BIO) has national flights to the main Spanish cities and direct international flights to London, Paris, Basel, Frankfurt, Brussel, Geneva, Milano, Munich, Bordeaux, Lisbon, Oporto… In order to get to Bilbao from any other part of the word, it is necessary to connect with Madrid or Barcelona, the biggest international Spanish airports. Bilbao airport is 9km from the city. There is a bus going to the city center which approximate price is 0.95 €. The journey takes about 30 minutes.
Another transport possibility is to use buses from Madrid, Barcelona or Burgos arriving to TERMIBUS station. There are many companies that connect Bilbao with the main Spanish cities. It is also possible to arrive to Bilbao through the see. Bilbao Port is a very important reference in the Atlantic European front and it is linked with the main international ports, especially those from the North of Europe and America. More than 200 regular sea lines connect it with 500 ports from all around the world. "Pride of Bilbao" ferry links the city with Portsmouth (England) twice a week (on Tuesday and Saturday).

OTHER MEANS OF TRANSPORT IN BILBAO
Euskotren Company offers a wide range of railway transports: railway (Atxuri Station), funicular train, tram and vapour train. Renfe (Spanish National Railways Company) have three suburban lines starting from Abando Station in the city center. FEVE´s trains leave from Santander Station. There is also an underground service and several urban bus lines and taxis. Bilbao underground circulates from 6:00 to 23:00h from Sunday to Thursday, from 6:00 to 2:00h on Fridays and all the night long on Saturdays.

TAXI SERVICES
Taxis are another option for the return from the Kobetasonik.

-Radio Taxi Bilbao: 94 444 88 88
-Tele Taxi Bilbao: 944 442 333 / 944 218 750
-Radio Taxi Bizkaia: 944 218 750

www.bilbao.net
www.bilbao.net/bilbaoturismo/ 

 
TICKETS CONDITIONS
The acquisition of a ticket implies acceptance of the following conditions:

1. Once the ticket acquired, it will not be exchanged nor refunded.

2. The Organization reserves the right to modify or alter the event’s programme at any time.

3. Right of admission is reserved.

4. In the entrance there will be different security measures. The Organization is not responsible for the tickets that haven´t been purchased in the official sale spots. Every ticket emended, broken or showing signs of falsification will authorize the Organizer to deprive its bearer the access to the Concert venue. The Organizations reserves the right to implement legal measures mentioned in item 14.

5. Admission will only be granted to individuals holding a complete ticket in appropriate condition.

6. Upon entering the concert venues the attendees may be searched according to the law as it is forbidden to enter with certain objects deemed dangerous by the Organization and/or the Spanish authorities. The same holds true for professional cameras, video cameras and recording devices of any kind.

7. All intellectual-property and image rights derived from the artistic performances are reserved. Therefore, the filming or recording of images or sounds without prior written authorization of the Organization is forbidden.

8. In the event of total cancellation, the Organization will refund the amount of the ticket. The distribution costs that sales channels apply to the price of the ticket will not be refunded in any case by the Organization since it is not the recipients of such fees, and the services for which these fees are applied are understood to be provided at the moment of ticket purchase.

9. In any case, the company issuing the ticket will assume the Organization duties and responsibilities.

10. The audience may appear in some of the images captured by the different media for further promotional purposes.

11. The event Organizer can deny access or expulse from the concert venue any holder who: does not follow the staff instructions; is rationally presumable of implying a risk or dangerous situation for the person or for other people; causes rows or shows an apparent or potential state of intoxication. The holder will be responsible in all of the abovementioned cases of his actions or omissions causing injuries to a third party or damages to things.     

12. The Organization reserves the right to take the legal measures, whether civil or criminal, it considers opportune against instigators of any kind of fraud, breaking and entering and/or damages caused to the Organization, directly or indirectly.

13. Possession of a ticket does not allow its holder or nay third party the right to use it or any part of its contents for advertising, advertising, marketing or promotional purposes (including contests, gifts and/or raffles) associated to the ticket holder or any third party. Failure to comply with this point will obligate the unauthorized advertiser and/or ticket holder to pay a fine equivalent to a thousand times the price of the most expensive ticket of the event, without affecting later legal action filing for damages and general loses. Likewise, entry rights will be annulled immediately.

Once you have exchanged the ticket for the wristband in a designated point, it is the wristband that grants the acquired right. The loss of the wristband will mean the loss of the admission right.

Therefore:

- You must exchange your wristband once in the Kobetasonik since it will be forbidden to camp without it and you will avoid unnecessary waits due to the last moment crowds. Wristband-exchange points will be located at the entrance of the concert venue.

- Take care of your wristband so to keep it good conditions. It is resistant but it is not metallic. Take special care if you have a shower, damaged or broken wristbands will not allowed in.

- Under no circumstance and until the end of the Festival you do not try to remove the wristband since it could be broken and you would loose your right to access the Concert venue. Keep your wristband once you leave the Concert venue, you will need it again to go in. You will need the wristband in order to have access to the camping area.